Knowledge base | merchline

The tracking link in my shipment confirmation email does not work, why?

If you received an order shipment confirmation, then good news, your package is en route to you. For the delivery confirmation link contained within this email, please allow at least 24 hours for the delivery confirmation link to be properly updated by the shipping carrier. Sometimes they need a day or so for their systems to update.

If the tracking number you receive is not a clickable link, please copy the number and paste it in a Google search and your tracking options can be viewed there.